石云霞学位论文及已发表论文目录 2016-10-12 [1] 石云霞，赵西萍. 政府互动导向对基层公务员服务绩效的影响研究{J}. 中国行政管理. 2014, (10):87-90. [2] 石云霞，赵西萍. 小城镇服务业人才培养研究{J}. 中国行政管理.&苍产蝉辫;2012,（8）：84-87.&苍产蝉辫; [3] Yunxia Shi, Xiping Zhao. A Novel Method for Prediction of Option Pricing for a Market Model [J]. Economic Computation & Economic Cybernetics Studies & Research, 2013, 47(4)：225-238. [4] Yunxia Shi. Application of Fuzzy Comprehensive Evaluation Method on E-service Quality Assessment [J]. Advances in Information Sciences and Service Sciences, 2013, 5(10): 1101-1109. [5] Yun-xia Shi. Can job attitude add value to customer satisfaction in service-oriented organization? [C]Wireless Communication and Network: Proceedings of 2015 International Workshop on Wireless Communication and Network (IWWCN2015). World Scientific Publishing Co.Pte.Ltd, 2015. [6] Yunxia Shi, Lihong Su. Hotel Frontline Employee’s Affective Commitment and Service Creativity: the Mediation Effect of Emotional Labor. [C] 2016 International Conference on Service Science, Technology and Engineering. （SSTE2016）. DEStech Publications. Inc. [7] Yunxia Shi, Lihong Su. Hotel Fontline Employee’s Organizational Commitment and Service Innovation Capability: Moderating Effect of Emotional Labor. [C] 2016 International Conference on Business and Management (ICBM 2016). DEStech Publications. Inc. &苍产蝉辫; &苍产蝉辫; 论文题目: 情感劳动的过程机理及其策略对员工服务创新能力的影响研究 专业: 工商管理 学号: 4111008073 公示时间:2016.10.10 公示地点:院图书馆 &苍产蝉辫; 管理学院教务中心