[1] Li H, Jiang JH, Wu MJ. The effects of trust assurances on consumers’ initial online trust:
A two-stage decision-making process perspective[J]. International Journal of Information Management,
2014, 34 (3): 395-405. (SSCI: AH7XU)
[2] Li H, Jiang JH. Effects of e-service process presentations on customer readiness and adoption[C]. //Proceedings of the 35th International Conference on Information Systems (ICIS). Auckland, New
Zealand: Association for Information Systems, 2014: 1-11.
[3] 姜锦虎,李皓,袁帅.基于多智能体系统的分布式信誉机制研究[J].管理工程学报,
2013,27 (1):77-87. (CSSCI)
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[5] 李皓,姜锦虎.网站使用中用户体验过程模型及实证研究[J].信息系统学报,2012,9:55-66.
[6] Li H, Jiang JH. Effects of ad placement and ad-context congruity on ad memory and perceived intrusiveness of online video advertising[C]. //Proceedings of the 6th China Summer Workshop on Information Management (CSWIM). Beijing, China, 2012: 1-5.
[7] Li H, Jiang JH. An optimal combinational coalition formation based on genetic algorithm[C]. //Proceedings of International Conference on E-Business Intelligence (ICEBI). Kunming, China: Atlantis Press, 2010: 527-533. (ISSHP: BTI86)
[8] Li H, Lo HY. Do you recognize its brand? The effectiveness of online in-stream video advertisements[J]. Journal of Advertising, 2015. (SSCI)(已录用)
&苍产蝉辫;
论文题目:电子服务过程展示对客户服务使用意向和绩效的影响研究
专业:管理科学与工程
学号:4110008024
公示时间:2015.6.1
公示地点:院图书馆
&苍产蝉辫;
管理学院教务中心